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Nandini Enterprise · Compass Desk
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seed desk
Search answers about accounts, dispatch, freshness, and payment — or pick a crate lane below.
Seed desk open
Monday to Saturday, 9:00 AM - 7:00 PM
Account & checkout
Create your profile, verify email, and keep your seed cart synced.
Orders & tracking
Follow moisture-safe dispatch, raise support tickets, and manage cancellations.
Use your order number and email on Track order. Status emails are sent after checkout and when dispatch milestones change.
Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our seed desk responds during working hours.
An order confirmation email is sent immediately after checkout. Prepaid orders proceed to the payment gateway; COD orders are queued for moisture-safe packing once confirmed.
Seed care & quality
Moisture-safe packing, refrigeration tips, and freshness claim guidance.
Store unopened sachets in a cool, dry cupboard. Avoid heat and humidity. Sow within the season printed on the pack label.
Nandini Enterprise picks are packed in moisture-barrier sachets and rigid mailers to protect viability during transit.
Report quality concerns within 24 hours of delivery with photographs. See our Seed Quality Resolution Policy for eligibility and claim steps.
Payment & shipping
Prepaid shipping, COD handling, and links to full policy guides.
We accept UPI and Cash on Delivery (COD) only. Prepaid seed orders receive free standard shipping.
COD orders include a courier surcharge of ₹49, displayed before you confirm checkout.
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